Privacy Policy
Last updated: January 2025
Introduction
Clean Health Formula ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, place orders, or otherwise interact with our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: name, email address, phone number, billing & shipping address, and payment information (processed by our payment partners).
- Order Information: products purchased, order history, and transaction data.
- Automatically Collected: IP address, device and browser information, cookies and analytics data.
2. How We Use Your Information
We use your data to process orders, communicate order updates, provide customer support, personalise your shopping experience, analyze site usage, and prevent fraud. We do not sell your personal information to third parties.
3. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can control cookies through your browser settings.
4. Sharing & Disclosure
We may share your information with:
- Payment processors (e.g., Razorpay, PayU, Stripe)
- Courier & logistics partners for delivery
- Analytics and marketing providers
5. Data Security
We implement reasonable technical and organizational measures such as SSL encryption and access controls to protect your data. While we take precautions, no method of transmission or storage is 100% secure.
6. Your Rights
You may request access, correction, or deletion of your personal data. You can also opt out of marketing communications at any time.
7. Children
Our services are not intended for users under 18 years of age.
8. Changes to this Policy
We may update this policy from time to time. The "Last updated" date at the top will indicate when adjustments were made.
9. Contact
If you have questions, email us at info@cleanhealthformula.com.